Refund Policy

At Pathway To Purpose Homes, we are dedicated to providing compassionate and effective rehabilitation services. This Refund Policy outlines the conditions under which payments made for our programs and services may be refunded.

1. Payment and Enrollment

All clients are required to make payment before the commencement of treatment or therapy sessions. By enrolling in our programs, you acknowledge and agree to our payment and refund terms as outlined below.

2. Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • The program or service was canceled by Pathway To Purpose Homes.

  • A medical or emergency condition prevents participation and valid proof is provided.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • The client discontinues or leaves the program after treatment has begun.
  • Breach of center rules or code of conduct leading to discharge.
  • Failure to attend scheduled sessions or complete the program.

4. Refund Request Process

To request a refund:

  • Submit a written request via email to info@pathwaytopurpose.com
  • Include your full name, contact information, reason for the refund, and payment details.
  • Requests will be reviewed within 10–15 business days of receipt.

5. Refund Approval and Processing

If your refund request is approved:

  • The refund amount (after applicable deductions) will be processed using the original payment method.

  • Please allow 7–10 business days for the amount to reflect in your account.

6. Program Transfers

If a client is unable to continue due to unforeseen circumstances, the paid amount may be adjusted toward a future program or transferred to another eligible individual (with management approval).

7. Policy Updates

Pathway To Purpose Home, reserves the right to amend or update this Refund Policy at any time. Any changes will be communicated through our official website or administrative office.

8. Contact Us

For questions or concerns related to refunds, please contact:

Email: info@pathwaytopurpose.com
Phone: 813-686-6657
Address: Tampa Bay, Florida